Knowledge base

Services

• What features are included in my plan?
• Is my station listed in radio directories?
• How do I get listed in TuneIn?

Accounts

• What is TLH (Total Listening Hours)
• Do you offer a free trial?
• How do I reset my password?

Payments

• What payment methods do Shoutcast accept?
• My payment hasn’t been issued?

Music copyrights & licensing

• Does Shoutcast cover music copyrights?
• Do I Need a License for my Internet Radio Station?
• Where can I get royalty free music for my station?
• Where can I find more information about music licensing?
• Is there any music licensing coverage providers?

Troubleshooting

• Whitelist: Shoutcast streaming IPs
• My DNAS station is registered on the Radio Manager but is not listed in Shoutcast's directory
• The Station Name is already used?
• How to run Ads using a Pal script on Sam Broadcaster?
• Ads are not running
• The stream cuts off when I'm broadcasting